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Floyd’s Performance Rewards Program

Welcome to Floyd’s Performance Rewards, a loyalty program designed to thank and reward our valued customers for choosing Floyd’s Performance for your vehicle needs. Participation in this program is voluntary and subject to the terms and conditions outlined below.


By enrolling in and using Floyd’s Performance Rewards, you agree to these terms. This program operates through Square’s Loyalty system, and its functionality is dependent on the platform’s capabilities.

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Eligibility and Enrollment

Floyd’s Performance Rewards is free to join and open to individual customers.


Enrollment requires:

  • Full Name
  • Valid Phone Number (Cell Phone Preferred)
  • Valid Email Address (for program updates and notifications).

The program is limited to personal, non-commercial purchases. Business or bulk purchases are excluded.


How to Enroll:

  • Customers can enroll at checkout by providing the required information.
  • Enrollment is considered complete only when customer information is successfully entered into Square’s Loyalty system.

Customer Responsibility:

  • Customers must provide accurate and valid contact information to ensure proper tracking of points and rewards.
  • Changes to contact information must be reported promptly to maintain uninterrupted participation.


Earning Points

Customers earn 1 point for every $1 spent on qualifying purchases.


Points are calculated based on the transaction subtotal (excluding taxes, fees, and non-qualifying items).


Non-Qualifying Purchases:

  • Points are not earned on:
  • Taxes and fees.
  • Gift card purchases.
  • Transactions paid entirely with rewards.


Special Promotions:

  • During promotional periods (e.g., Double Points events), points are earned at the promotional rate.
  • Promotions may include minimum transaction thresholds or service-specific eligibility requirements.


Point Expiration:

  • Points expire 12 months after the date they are earned, on a rolling basis.
  • Example: Points earned on November 20, 2024, will expire on November 20, 2025.
  • Expired points cannot be reinstated.


Tracking Points:

  • Points are automatically tracked through Square’s Loyalty system.
  • Customers must ensure their phone number or email address is provided at checkout to receive points.


Redeeming Rewards

Reward Tiers and Discounts:

  • 1,000 Points: 2% discount on the current purchase.
  • 2,500 Points: 4% discount on the current purchase.
  • 5,000 Points: 6% discount on the current purchase.

How Rewards are Redeemed:

  • Rewards are automatically available once the required points threshold is met.
  • At checkout, customers can choose to apply the reward to the current transaction.
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Restrictions:

  • Rewards cannot be redeemed for cash or applied retroactively.
  • Rewards cannot be combined with other discounts or promotions.
  • Redemption is valid only for in-store purchases.


Special Promotions

Seasonal Promotions:

  • Floyd’s Performance may announce seasonal promotions such as:
  • Double Points Events: Earn 2x points on qualifying purchases during specified periods.
  • Bonus Rewards: Additional discounts or offers for specific services or purchases.


Terms of Seasonal Promotions:

  • Promotions may require a minimum spend or apply to specific services or products.
  • Terms and eligibility criteria will be provided at the start of the promotion via email, SMS, and in-store signage.

Floyd's Performance Rewards Program | Terms & Conditions